Terms of service

Terms of Service – Safes and Security Direct

Effective Date: December 17, 2025

Welcome to Safes and Security Direct. By accessing our website, purchasing products, or using our services, you agree to the following Terms of Service. Please read them carefully.

Acceptance of Terms

By using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.

Purchases & Payments

All prices are listed in U.S. Dollars. Payment must be completed at checkout before orders are processed. We accept major credit cards and other payment methods shown during checkout. Orders may be canceled or held for verification due to suspected fraud, pricing errors, or inventory issues. Applicable sales tax is calculated at checkout based on shipping destination.

Eligibility

You must be at least 18 years old to use our services. By using our site, you confirm that you meet this requirement.

Account Registration

You agree to provide accurate and complete information when creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us immediately of any unauthorized use of your account.

Product Use and Compliance

Products sold are intended for lawful use only.

You agree to follow all local, state, and federal regulations regarding the installation and use of safes, surveillance equipment, and security accessories.

Safes and Security Direct is not liable for misuse or non-compliant installation.

Product Disclaimer

Security products reduce risk but do not guarantee protection against theft, fire, or loss. All products are sold with manufacturer warranties where applicable. SafesAndSecurityDirect.com does not provide insurance or guarantee outcomes.

Proper installation, use, and maintenance are the responsibility of the customer.

Pricing and Availability

All prices are subject to change without notice.

We reserve the right to limit quantities and discontinue products at any time.

Availability is not guaranteed until your order is confirmed.

Order Processing and Payment

Orders are processed upon receipt of payment.

We accept major credit cards and secure payment platforms.

You agree to pay all applicable taxes and shipping fees.

Shipping and Delivery

Estimated delivery times are provided but not guaranteed.

We are not responsible for delays caused by carriers or external factors.

Risk of loss transfers to you upon delivery.

We ship within the United States. Shipping costs, methods, and estimated delivery times are clearly displayed at checkout before purchase. Delivery times are estimates and not guaranteed.

Large safes, vaults, and commercial equipment may ship via freight and are typically curbside delivery only unless otherwise stated. Customers are responsible for providing accurate shipping information and ensuring delivery access. Ownership and risk of loss transfer once the order is delivered to the carrier.

Customers must inspect shipments upon delivery and report visible damage within 48 hours.

Returns and Refunds

Returns are accepted within 30 days of delivery for unused items in original packaging.

Refunds are issued to the original payment method.

Custom or installed products may not be eligible for return.

Our return policy is clearly disclosed prior to checkout.

Returns require prior authorization.

Many safes, vaults, freight-shipped items, and custom orders are non-returnable once shipped.

Approved returns may be subject to restocking fees and return shipping costs.

Items must be unused, uninstalled, and in original packaging.

Refunds are issued to the original payment method after inspection.

Return eligibility, timelines, and exceptions are listed on our Returns Policy page.

Intellectual Property

All content on our site, including text, images, and logos, is owned by Safes and Security Direct.

You may not reproduce, distribute, or modify any content without written permission.

Limitation of Liability

SafesAndSecurityDirect.com is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the purchase price of the product.

Intellectual Property

All website content, including images, text, logos, and product descriptions, is owned by SafesAndSecurityDirect.com or its licensors. Unauthorized use is prohibited.

Indemnification

You agree to indemnify and hold harmless Safes and Security Direct from any claims, damages, or expenses arising from your use of our products or services.

Dispute Resolution

Any disputes will be resolved through binding arbitration or small claims court.

These Terms are governed by the laws of the State of New Jersey.

Changes to Terms

SafesAndSecurityDirect.com reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page.

Customers are encouraged to review these Terms periodically. Continued use of the website or completion of a purchase after changes are posted constitutes acceptance of the revised Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States and the state in which SafesAndSecurityDirect.com operates, without regard to conflict of law principles.

Any disputes arising from the use of this website or the purchase of products shall be resolved exclusively in the applicable state or federal courts with proper jurisdiction.

For questions or concerns, please contact us at support@safesandsecuritydirect.com.